Yes -- I put in a Powerschool help ticket and this was the response:
Based on my review, this behavior typically occurs when the document formatting includes manual styling that does not align with the standard document layout. For example, in the Student Profile section, I noticed that in certain fields, em-dashes (---) or similar manual characters have been used to create visual line breaks or spacing within the same cell.
While this may appear normal on screen, when the document is printed in PDF format the system attempts to keep that content on a single line because those characters are treated as continuous text rather than actual line breaks. As a result, the system reduces the font size to fit the content, which can cause the text to appear very small or even get cut off on the right side.
If you try printing the document without the Student Profile section in the document, you should notice that it prints as expected. This issue generally appears only when such manual formatting (like repeated dashes, font styling changes, or spacing adjustments) is used.
Going forward, I recommend avoiding manual formatting techniques such as using multiple dashes, changing font sizes/styles for spacing, or similar formatting adjustments. If you need to prepare text beforehand, you may draft it in a plain text editor like Notepad first and then copy it into the document, this helps remove hidden formatting that can affect printing.
