Office Hours Recording Access

chelterbran
Padawan

Office Hours Recording Access

Good afternoon,

 

When attempting to access the recordings, I receive an error that I do not have access to the resource. Please let me know what I need to do to acquire access.

 

Thank you. 

Cameron Helterbran
Technology Assistant
Fort Madison Community School District
6 Replies
NinaRi
Veteran

Hello @chelterbran,

 

Thank you for reaching out in the PowerSchool Community!  Can you please provide us with the links to the recordings you are trying to access?  This way we can take a closer look at your access levels and provide you with your next steps. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
chelterbran
Padawan

Also, I do not have access to this one either:

 

https://help.powerschool.com/t5/Enrollment-Office-Hours-and/Webinar-Recording-Views-June-9-2022/ta-p...

 

Thank you.

Cameron Helterbran
Technology Assistant
Fort Madison Community School District
NinaRi
Veteran

Hello @chelterbran,

 

Thank you for providing us with this information.  

 

Certain PowerSchool Community resources are only available to those assigned the Technical Contact role at your school/district.  In this case, we created a case on on your behalf and will follow up with you in the case on your next steps. Thank you!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
chelterbran
Padawan

Alright, thank you. My district's Technical Contact assigned the Technical Contact role to me through PowerSource and I received the confirmation email for this step. I seem to have access to everything in PowerSource, though I am still unable to access the video resources hosted on the Community Forums. The Technical Contact also replied to the instructional email that was sent communicating that I still do not have access.

 

Thank you.

Cameron Helterbran
Technology Assistant
Fort Madison Community School District
NinaRi
Veteran

Hello @chelterbran,

 

Thank you for your response.  We sent you a private message, and we will continue to follow up with you in the private message about your access levels. Thank you!
 

 


 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
chelterbran
Padawan

These are the recordings that I am trying to access:

 

https://help.powerschool.com/t5/Enrollment-Office-Hours-and/Office-Hours-Recording-June-1-2022/ta-p/...


https://help.powerschool.com/t5/Enrollment-Office-Hours-and/Office-Hours-Recording-June-8-2022/ta-p/...

 

Thank you.

Cameron Helterbran
Technology Assistant
Fort Madison Community School District