No access to submit a ticket

[alpersj]

I am currently doing training for Comstock Community Schools and do not have access to submit a support case. Can you assist with this? 

[KritiS]

Hi @alpersj 

Thank you for reaching out in the Community forum! 

Resources are accessible based on the role assigned by your school or district.  This article will provide the most common reasons you may receive a message that you do not have access to a resource. We are also reviewing your access to the case portal in the Community and will follow up with you through a case in order to protect your privacy. 

[hillb]

How do I submit a ticket????

[MuskanS]

Hi! @hillb 

We strive to protect the user's personal information and to make sure that no private information is shared on the PowerSchool community, I will follow up with you over a private message to assist you further about your community access.