No access to submit a ticket

alpersj
New Member

No access to submit a ticket

I am currently doing training for Comstock Community Schools and do not have access to submit a support case. Can you assist with this? 

 

3 Replies
KritiS
Community Support Expert
Community Support Expert

Hi @alpersj 

 

Thank you for reaching out in the Community forum! 


Resources are accessible based on the role assigned by your school or district.  This article will provide the most common reasons you may receive a message that you do not have access to a resource. We are also reviewing your access to the case portal in the Community and will follow up with you through a case in order to protect your privacy. 



KritiS
PowerSchool Community Support Expert

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
hillb
Rookie

How do I submit a ticket????

MuskanS
Community Support Expert
Community Support Expert

Hi! @hillb 

 

We strive to protect the user's personal information and to make sure that no private information is shared on the PowerSchool community, I will follow up with you over a private message to assist you further about your community access.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator