No Access to Training Videos/Chat Support/Admin Access

[kooime]

I'm the new SIS Specialist in my district and don't Admin access yet. I can't access any training videos, chat support, etc. Thanks!

[Reshma]

Hi @kooime,

Resources are accessible based on the role assigned by your school or district. This article will provide the most common reasons you may receive a message that you do not have access to a resource.

https://help.powerschool.com/t5/Getting-Started/Hmm-Looks-Like-You-Don-t-Have-Access-Error-Message/b...

I will be reaching out to you through a case to discuss your access further as we strive to protect the privacy of our members of the Community.

[kooime]

I still don't have access to those training videos. Thanks!

[Reshma]

Hi @kooime,

I have reached out to you through a case to discuss your access issue further.