No Access to Anything...

gordins
Hobbyist

No Access to Anything...

How come I don't have access to anything but this community forum? I need help from someone who works within PS..how does someone go about getting that?

7 Replies
GinaC2
PowerSchool Mentor
PowerSchool Mentor

In order to have access to the "Contact Support" links, you must be a Technical Contact with your school district/entity. Typically there will be 2-3 technical contacts for each district.

gordins
Hobbyist

Thank you, I put in a ticket with the help desk as well, so hopefully someone will get me in touch with a human being from PS soon. 

 

I appreciate the information!

NinaRi
Community Support Expert
Community Support Expert

Hello @gordins,

 

Thank you for posting in the PowerSchool Community! Currently, only Technical Contacts have access to certain areas in PowerSchool and the Community.

 

Please let us know what areas of the PowerSchool Product you need access to, and we can reach out to your Technical Contacts on your behalf to request access. 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
gordins
Hobbyist

I've requested access to Career Tech at all my high school sites, but have not received it (as of 1.5.2022).

 

What I really need is to talk to a staff member of PS in regards to the terms used in Career Tech and how they relate to how we define Career and Technical Education in California. As it is identified in PS, it currently does not align with how we identify things in CA, so I want to understand it completely before I take the time to input everything. 

BishalG
Community Support Expert
Community Support Expert

Hi @gordins,

 

Would you please confirm the PowerSchool Product that you are referring to?  It would be along the lines of PowerSchool SIS, Naviance, etc.



Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
gordins
Hobbyist

PS SIS

BishalG
Community Support Expert
Community Support Expert

Hi @gordins,

 

I have reached out to you via email to further discuss your access to resources on the PowerSchool Community.



Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!