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More intutive wayfinding in forum

jfdonohoe
New Member

More intutive wayfinding in forum

As a new family to a school that uses PowerSchool, when I came here to find help.  

Identifying where to go within this Community area is confusing.   

As someone who only knows that the tool being used by our school ends with powerschool.com, that is the extent of my knowledge.

I dont know if one of the iterations of SchoolMessenger is being used, or one of the Families, or what other sub products are being used.  

The issue that brought me to this support has to do with registrating an account with my school's instance.

The closests existing discussion was found in the "Enrollment Family Support" forum but I have no idea if thats the correct place.  

The information architecture/labeling of this forum seems like it could use some help.  

1 Reply
JeffG9
PowerSchool Champion
PowerSchool Champion

There is honestly no good reason for a parent/student user to be on this forum looking for assistance, as it isn't tied to any PS Instance/District. If you need assistance contact your family's school directly. 

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Full Disclosure: I do not work for PowerSchool