Lost access to PowerSchool SIS Administrator Forum

MrRogerS
PowerSchool Champion
PowerSchool Champion

Lost access to PowerSchool SIS Administrator Forum

I seem to have lost my access to the PowerSchool SIS Administrator Forum. I had just replied on one of the posts this morning, but can no longer access any part of that forum.

 

Example post:

https://help.powerschool.com/t5/PowerSchool-SIS-Administrator/List-of-Customized-Pages/td-p/106275

 

Thank you.

4 Replies
Skeri
Hobbyist

Re: Lost access to PowerSchool SIS Administrator Forum

I have lost access as well.  I can no longer access the Case Portal here or Cases and Downloads in PowerSource.  This is very problematic as I have two open cases currently!

RickS1
Rookie

Re: Lost access to PowerSchool SIS Administrator Forum

Yes, same problem here!

sharonb70
Apprentice

Re: Lost access to PowerSchool SIS Administrator Forum

I have lost access as well.

Reshma
Community Support Expert
Community Support Expert

Re: Lost access to PowerSchool SIS Administrator Forum

Hi @MrRogerS@sharonb70@RickS1, and @Skeri,

 

Thank you for reporting this in PowerSchool Community!

 

Earlier today, PowerSchool identified that Technical Contact Accounts were unable to access PowerSource and PowerSchool Community in the way we expected. We have addressed the cause and are working to restore access.  We have gone ahead and restored your access. We apologize for the inconvenience this caused. Should you encounter any errors related to access levels, please reach out to us through our Community Forum.



Reshma
PowerSchool Community Support Expert

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