Login issues

New Member

Login issues

I am having issues with login. My security answer is incorrect and I can't seem to find who to reach out to. Please help. Thanks. 

4 Replies
PowerSchool Champion
PowerSchool Champion

You'll need to start with your school's PowerSchool administrator.  If your school's Web site doesn't have that information, your school's office should (hopefully) be able to direct you to whoever is responsible for maintaining the PowerSchool software at your school.

Troy School District, Troy, MI, USA
District Size: 13,000+
Server Config: On-prem/Self-hosted 3 app+1 db+2 test

I am not a PowerSchool employee

New Member

I hoping for help for logining into School Spring and not PowerSchool.  The school I work in doesn't have access to my School Spring account.


Hi @Natasha_H


Thank you for reaching out for assistance on the PowerSchool Community!


Another PowerSchool Community member faced a similar issue and the resolution was provided in this thread. I recommend reviewing the thread by clicking on this direct link.


Please feel free to reach out to us if you have any follow-up questions.

Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!


Thank you the information.  I will reach out the correct person for help.