Launch Chat support

agraham1
Journeyman

Launch Chat support

Good morning,  

 

I do not have the option to "launch chat suppor".  Please advise.

2 Replies
dgulley
Journeyman

Same here

cestrada
PowerSchool Champion
PowerSchool Champion

In order to launch chat support, you need to be a designated support contact for your school/district.  

You need to check that on PowerSource under account management or ask a designated support contact for your school to assign you that role.  

Hope this is useful information.  Don´t forget to give kudos to useful responses.  

Claudia Estrada