Lack of access


Lack of access

I am a new PS admin at our school. I have access to Powersource, but very limited access on this site. How can I change this so I can read more the knowledge base articles and view my ticket on the support site. 

Thanks for any help/advice.

1 Reply

Hi! @sgenow,


Some pages are open to all Community Members while others are restricted to certain roles within a district such as a Designated Support Contact.  If you are not a Designated Support Contact and you feel you should be a Designated Support Contact, I recommend reaching out to the existing Designated Support Contacts in the district to request the access to be added to your account.


You can also send an email at and PowerSchool will work with the current Designated Support Contacts within your school district to request Designated Support Contact access be added to your PowerSchool account.


For further information, please refer to our guide to Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts).

Muskan Sehar

PowerSchool Community Moderator

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