L4U circulation report error

AJS
Trainee

L4U circulation report error

Hello everyone,

 

I'm trying to generate a circulation report and always receive the same error:

 

"Error while generating PDF file. Please try again, or ask your Library Administrator to restart the PDF Labels / PHP Engine if the problem persists."

 

When I choose the option to generate a text report instead of a PDF, it gives the same error. Does anyone recognise this issue?

 

Thanks!

1 Reply
KritiS
Community Support Expert
Community Support Expert

Hi @AJS 

 

The L4U Support Team would need to take a closer look at your L4U circulation report and rectify the root cause of this error.  We recommend reaching out to the Designated Support Contact of your district who would be able to work with the Support Team and assist you to provide the troubleshooting steps to fix this error.  




KritiS
Community Moderator

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