Issues with Relationship to Student on form- cannot submit

jrjh221
New Member

Issues with Relationship to Student on form- cannot submit

The Relationship to Student box is greyed out on the Contacts tab of the Returning Student Registration form. I cannot submit the form without these boxes filled in. Any ideas?

1 Reply
ParitoshT
Community Support Expert
Community Support Expert

Re: Issues with Relationship to Student on form- cannot submit

Hi @jrjh221,

 

Thank you for reaching for assistance in Community.

 

I recommend clearing your browser cache and cookies and try submitting the form again. If the issue still persists then please try the same on a different browser. 

 

If you are still unable to complete the 'relationship to student' field, this means that the field is a Read-Only field. These fields are intended to be completed with information from your school district’s database, and thus are not able to be changed. In that case, I recommend reaching out to the school district’s registration department for further assistance.

 

Please let me know if this helps.

 

ParitoshT
Community Moderator

 

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