Issues with Exporting files in Schoology

partugyan
New Member

Issues with Exporting files in Schoology

Hello, I'm currently working on a user's iPad that is unable to export PDF's from Schoology. The user was able to open up a PDF they posted, press share, and then send it to Drive, Files, Notability, etc. Now when they try to do it, there's just a blank white box. They are on V 2023.05.1. I also tried the same process on an iPad running an older version and I was able to get it to work no problem. Is anyone else also experiencing this? Thanks
1 Reply
KritiS
Community Support Expert
Community Support Expert

Hi @partugyan 

 

Once you update the app to 2023.05.2 it should work. The fix has been released under version 2023.05.2

 



KritiS
Community Moderator

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