Imported Photos

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New Member

Imported Photos

Photos are appeaing with incorrect orientation after import????

4 Replies
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Community Moderator
Community Moderator

Re: Imported Photos

Thank you for reaching out in the PowerSchool Community!

 

I'm sorry to hear your photos are not showing the correct resolution.  To allow PowerSchool and other Community members to further assist, would you please provide the PowerSchool product that you are seeing the photos with an incorrect resolution?  Are you uploading the photos or is a PowerSchool Team uploading the photos on your behalf?



Jamie H.
PowerSchool Community Moderator

Explore becoming a mentor today! Email us at mentors@powerschool.com
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New Member

Re: Imported Photos

I am not certain of varios product types...so I am going to say PowerSchool(not power Teacher).  I am uploading through photo management by creating a tab delimited file mapped to a zip.  Photos are being imported at the school level not the district.  I tried importing several and then just by importing 1, both ways picture rotates right.  

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Community Moderator
Community Moderator

Re: Imported Photos

Thank you for providing this information!

 

We can determine you are using the correct file types since the photos are able to be uploaded into PowerSchool SIS.  However, we would need to view the photos within the file to determine if the issue lies with the photos or with PowerSchool SIS processing fo the photos.  Since we will need to access student data, we recommend reaching out to a PowerSchool Designated Support Contact to look into the photos that are being uploaded.  The PowerSchool SIS Designated Support Contact can reach out to PowerSchool SIS Support if further review of the photos and the processing of the photos is needed.



Jamie H.
PowerSchool Community Moderator

Explore becoming a mentor today! Email us at mentors@powerschool.com
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Journeyman

Re: Imported Photos

Orientation of Photos @Lejames 

 

Hello, This can be a problem with some apps.  There is a little piece of meta data in the photo itself that gets set by that camera.  This flag is part of the Exif data and there are actally 9 different orientations for a photos.  

 

Really for a digital photo, how do we know which way the photos should be displayes if the camera was rotated when the image was taken.   This genius has provided all the info.  JPEG Image Orientation and Exif 

 

So the possible problems are: Powerschool is not respecting the Exif data and rotating the image as you want.  Or the Exif data is incorrect and the camera is broken.  If the photo appears correct in other application on your computer, most likely it is the PowerSchool and its way of showing the importance of photos.   See making student look good on the UI.  "Photos and Powerschool - Makeing student look great."  <---makingSmiley Wink

 

To fix this issue you would let Powerschool Support know that there is a problem in the import tool as it is not respecting the Exif flag for orientation.  And.... then ask the tech specialist on your team to modify the EXIF data on the photo. I suspect one '1' is the correct flag, but have not tested it.  

 

Good luck.