Hmm, it looks like you don't have access to this resource

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Recruit

Hmm, it looks like you don't have access to this resource

I am trying to access some knowledgebase articles on powerschool and get this error message. The url was 

https://help.powerschool.com/t5/PowerSchool-SIS-Knowledge-Base/Field-Level-Security-Usage-and-Custom...

 

1 Reply
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Community Support Expert
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Hello @bdriskell!

 

While most resources in Community are accessible by all the users in the Community, there are some product pages and Knowledgebase articles that are accessible by specific roles such as Designated Support Contacts. PowerSchool SIS Knowledgebase articles can be viewed and accessed by Designated Support Contacts only.

 

If you are receiving an error message that you don't have access to these particular areas in the PowerSchool Community, I recommend reaching out to a PowerSchool Designated Support Contact to request access is added to your PowerSchool account that will allow access within the PowerSchool Community.  

 

You can also reach out to businessoperations@powerschool.com and we will work with the PowerSchool Designated Support Contacts within your district to request access on your behalf. When reaching out to PowerSchool to request access on your behalf, please provide the link in the PowerSchool Community in which you would like to request access.  

 



Sowmya Karmel
PowerSchool Community Moderator
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