Hmm, it looks like you don't have access to this resource

Angelam7
Veteran

Re: Hmm, it looks like you don't have access to this resource

Hi @staceytune,

 

Thank you for reaching out for assistance through the Community!  I will follow up with you through a direct message to gather more information about your access.  



Angelam7
PowerSchool Community Moderator

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rebecca_joyner1
Trainee

Re: Hmm, it looks like you don't have access to this resource

Hello! I also do not have access to anything on the site in order to contact support. Thank you!

Angelam7
Veteran

Re: Hmm, it looks like you don't have access to this resource

Hi @rebecca_joyner1,

 

I will follow up with you through a direct message to gather additional information about your access. 

 

Thank you for posting in the Community!



Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
PowerSchool Champion
PowerSchool Champion

Re: Hmm, it looks like you don't have access to this resource

Same problem here. Just started in the last couple of days.

Angelam7
Veteran

Re: Hmm, it looks like you don't have access to this resource

Hi @bcassid,

 

I am looking into this and will follow up with you soon.

Thank you for reaching out for assistance through the Community!



Angelam7
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
CrissyS
Rookie

Re: Hmm, it looks like you don't have access to this resource

I've suddenly loss access to the case portal, specifically in regards to Performance Matters.  Please assist.

Community Support Expert jamiem7
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Thank you for your post in our Community! 

 

We have received similar reports and have shared them with our PowerSource administrator. We will continue to share updates through this post in our Community



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
bzeno
Novice

Re: Hmm, it looks like you don't have access to this resource

I'm also receiving this error, but it is my first time logging on so not sure if I'm having the same issue or something else.

NicholasS1
Trainee

Re: Hmm, it looks like you don't have access to this resource

I can not access the case protal that i was able to access last week. I need to update a couple of cases ASAP. 

Community Support Expert jamiem7
Community Support Expert

Re: Hmm, it looks like you don't have access to this resource

Thank you for reaching out in the Community! @

 

We have received reports of users experiencing difficulties accessing PowerSource and the PowerSchool Community.  We are continuing to work quickly to resolve the access for all users.  We will provide an update once this issue is resolved in this announcement thread.


We apologize for the inconvenience this is causing.  Thank you for your patience as we work through this issue.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!