There are Designated Support Contacts within each district that can assist you with how-to questions and troubleshooting steps for PowerSchool products. I recommend reaching out to the Designated Support Contacts who should be able to assist you in setting up the grades. The Designated Support Contacts work with PowerSchool Support when further assistance is needed.
Thank you for reaching out to PowerSchool Community for assistance.
We recommend reaching out to the Designated Support Contacts within your district who should be able to work with the PowerSchool SIS Support team to get guidance on setting up the grades in PowerSchool SIS 20.4.