Grades - Unable to see

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Journeyman

Grades - Unable to see

I can see classes.  But, I am unable to see grades under the Grades and Attendance

15 Replies
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Community Support Expert
Community Support Expert

Re: Grades - Unable to see

Hi @myhoale 

 

Thank you for reaching out for assistance through PowerSchool Community!

 

In order to assist further, would you please let us know the name of the PowerSchool Product which you are using and the steps you are taking to view grades? 



Sowmya Karmel
PowerSchool Community Moderator
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Journeyman

Re: Grades - Unable to see

Is SIS a product type?  I am not sure where to look for thatCapture.JPG

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PowerSchool Champion
PowerSchool Champion

Re: Grades - Unable to see

Hi @myhoale 

 

You are using PowerSchool. SIS=Student Information System. As this site is not school or district specific, you should reach out to the individual teachers and see if there are even grades to look at yet.

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Full Disclosure: I do not work for PowerSchool
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Apprentice

Re: Grades - Unable to see

Our division is experiencing the same issue with Parent Portal. They have to select the Grades and Attendance Tab twice for the grades to show up. However, when you select the grade, it does not show the assignment grades that make up the final grade. 

Anyone have a suggestion? 

 

 

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PowerSchool Champion
PowerSchool Champion

Re: Grades - Unable to see

@MicheleC2 

 

Check to see if the teachers have their assignments set to publish to the portal.

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Full Disclosure: I do not work for PowerSchool
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Apprentice

Re: Grades - Unable to see

The assignment grades are showing up under Quick Lookup on the Admin side. 

When I login as a student, select the grade, the assignment area does not display and just continues to try to load. 

MicheleC2_0-1601043448110.png

 

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PowerSchool Champion
PowerSchool Champion

Re: Grades - Unable to see

@MicheleC2 

 

A good first step to take is to turn off Customization and see if the behavior persists.

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Full Disclosure: I do not work for PowerSchool
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Apprentice

Re: Grades - Unable to see

It will work with customizations turned off. However, we can not leave this function turned off. 

Any suggestions for a fix? 

 

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PowerSchool Champion
PowerSchool Champion

Re: Grades - Unable to see

@MicheleC2 

 

A good place to start would be to look at System>Page and Data Management>Custom Page Management>Guardian folder>Scores.html page.

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Full Disclosure: I do not work for PowerSchool