Find Me icon time incorrect

jmellegaard
Padawan

Find Me icon time incorrect

Find Me icon on Student Data screens is showing the incorrect time.  It is an hour behind our time; for example if it is 2:55pm it is showing 1:55pm.  Therefore, it is giving incorrect location of a student.  It says it goes by the current time.  Where is the current time set in the system?

 

Thanks,

Jennifer

3 Replies
DanM3
PowerSchool Champion
PowerSchool Champion

Re: Find Me icon time incorrect

It's taken directly from your server.  You should check your server time and date to see if it changed for daylight saving time.

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

jmellegaard
Padawan

Re: Find Me icon time incorrect

I am trying to figure out where we can change this.  Do you know if this would be at my location/school site or if it is a server PowerSchool would control?  I know we go to website to gain access but just not sure where to update.

 

Thanks, new to this system.

 

DanM3
PowerSchool Champion
PowerSchool Champion

Re: Find Me icon time incorrect

If it's something like SCHOOLNAME.powerschool.com then you are hosted by PowerSchool and your technical contact will have to open up a new case with hosting.

 

If it's something like powerschool.SCHOOL/DISTRICTNAME.org or similar, then you are hosting your own PowerSchool and you will need to contact your tech team.  

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000