Our school nurses are having trouble getting a form to load on one student's health form page.
Under the General Forms tab, they should see the form name. It flashes for a split second, then disappears.
Their security access shouldn't be a problem since they can access this form for all other students.
We have tried in different browsers and cleared their browser cache.
To assist you further, would you please confirm which version of Ecollect Forms are you currently using?
Thank you for sharing the version of the Ecollect Forms you are using.
This is quite an old version. You should probably upgrade to the latest version. Since the community is a public forum, I recommend creating a case with the PowerSchool Support team to request an upgrade and/or to investigate this behavior that you are currently experiencing.