EFinance Plus missing Wc Correction module and can't submit a support ticket.

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New Member

EFinance Plus missing Wc Correction module and can't submit a support ticket.

We just upgraded to Efinance plus and when I went to print out the W2c's that I did under Union Elementary they are gone. I tried to submit a support ticket but it says I do not have access and when I called the number for support it does not give efinance plus as an option. UGH please help

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Community Support Expert
Community Support Expert

Re: EFinance Plus missing Wc Correction module and can't submit a support ticket.

Hi! @joellenbarton,

 

One of the key features and resolved issues was Correction to Federal W2C electronic file for previous years (versions 5.2 and 5.1).  I recommend reaching out to the Designated Support Contact within the district to open a  case on your behalf.

 

Here is a great thread in the community forum that addresses the community access and the next steps to request further access within your district.


Muskan Sehar

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