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cacevedo

Don't have access to Support

cacevedo
Recruit
‎01-12-2022 10:09 AM
‎01-12-2022 10:09 AM

Don't have access to Support

I am unable to perform a contact support for chat.  I don't have proper access and need to contact support to get this resolved, but I'm getting a message that I  don't have access to support either.

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4 Replies
NinaRi
Community Support Expert
Community Support Expert
‎01-12-2022 12:37 PM
‎01-12-2022 12:37 PM

Hi @cacevedo,

 

Thank you for reaching out in the PowerSchool Community! We have created a case on your behalf, and will follow up with you in the case with more information on support access.  


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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cacevedo
Recruit
‎01-12-2022 01:53 PM
In response to NinaRi
‎01-12-2022 01:53 PM

No, not yet, now I can't see any applicants.

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cacevedo
Recruit
‎01-12-2022 01:57 PM
In response to NinaRi
‎01-12-2022 01:57 PM

I;m looking for applicants to job 4944

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NinaRi
Community Support Expert
Community Support Expert
‎01-13-2022 09:12 AM
In response to cacevedo
‎01-13-2022 09:12 AM

Hi @cacevedo,

 

We will follow up with you in the case we created on your behalf.

Once we have more information on your access levels, we will follow up with you in the case and provide you with your next steps.  

 

Thank you for your patience while we take a closer look into this issue for you.  Thank you!

 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
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