Do not have access?

ljoommen
Rookie
SowmyaN
Expert

Re: Do not have access?

Hi @cmmann 

 

Thank you for sharing the links with us!

 

To avoid sharing any personally identifiable information, I have reached out to you through private message to troubleshoot the access issue further. The private message option could be identified as the envelope icon located beside your avatar on the top right-hand side corner of any page in the Community.



Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
SowmyaN
Expert

Re: Do not have access?

Hi @ljoommen,

 

Thank you for sharing the links to the resources.

 

Some resources are publicly accessible on PowerSchool Community while others are available to specific roles in a district such as the role of a Designated Support Contact or users with a PowerSource account.

If you are unable to access a resource it is likely that the resource is only accessible by Designated Support Contacts of a district or by users with a PowerSource account.  In case you feel that you should have access to certain resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.

 

You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.

For further information, please refer to our guide to Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts).

 

 



Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
cmmann
Recruit