Computer and Mobile App out of sync, incorrect dates/calendar

[leeannjake]

I have just recently moved a student back to a school that uses PowerSchool and I'm having several issues.

I was able to easily re access my account and see her updated school information, however, the data on my computer and phone are not displaying the same information - class and teacher information is not the same for all classes.

Daily attendance/grade emails are showing up for Q4 - school just started on 8/17/21

Schedule is showing for March 2022

Any ideas? Is this an application problem or is the school doing something wrong?

[ItsOnlyDoug]

The school has to update the current grade display on their end to reflect the new school year.