Closing end of year 19-20 opening 20-21 issues

ldbates
Journeyman

Closing end of year 19-20 opening 20-21 issues

PLEASE HELP!

We were able to close out 19-20 and open 20-21. The issue we are facing is the graduates transferred over as well as the other grades. How do we remove the graduates from the 20-21 school year. 

 

Thank you for any help

3 Replies
DanM3
PowerSchool Champion
PowerSchool Champion

When EOY is performed, students are promoted to the next school. (Next School Indicator under Scheduling Setup.). Make sure those students who graduated at the end of the 2019-2020 were set to move to "Graduated Students."  It sounds like that did not occur.  You can fix it on your own, but I think it's safer to have support work with you to correct this error.

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

imantaliah5
New Member

Good evening,

 

I am moments away from performing my EOY process and would like to request a EOY backup. 

 

Thank you!

Iman

DanM3
PowerSchool Champion
PowerSchool Champion

To request an EOY backup, you need to open a ticket directly to hosting in PowerSource.  My Cases - PowerSchool SaaS.

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000