Chat support not working


Chat support not working

I have verified my email and changed my password and I still receive an error that I do not have access to this resource.  What is the issue?


1 Reply

Hi! @jbies 


If you are a Designated Support Contact in your school/district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips listed in this article under the Designated Support Contacts (Technical Contacts) section to ensure your PowerSchool Community account is set up to allow the correct access.


We thank you for your patience while your access level is being updated in the community.


Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator