Case number 05332570

New Member

Case number 05332570

We were working with an agent at powerschool  We need to get history Backup from PR for years ago. The last I heard from the agent was Dec 7th. Now I'm being told the case is closed. We have not received the info we need from the agent yet. I sent more than one backup file through Send-A-File secure data transfer. the case number is 05332570. The backup is for an IMRF audit  Please someone contact us.

1 Reply

Hi @PattiK3,


Thank you for sharing your experience with us.


We have shared your feedback with the relevant team and someone from the team should be reaching out to you shortly.


Thank you for your patience and understanding.

Bishal G.
PowerSchool Community Support Expert
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