Case Ticket

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lauzuc
Trainee

Case Ticket

Hello,

I no longer have access to submit a support case.  Thank you in advance for your help!

Lauren

1 Reply
Community Support Expert Reshma
Community Support Expert

Re: Case Ticket

@lauzuc 

Thank you so much for reaching out to the PowerSchool Community! 

 

We would be glad to assist you here.  PowerSchool Designated Support Contacts have access to the case portal within the Community to create a case with the Support team. To add that role into your PowerSchool Account, we recommend you reach out to the PowerSchool Designated Support Contact within your district. They should be able to assign the Designated Support Contact role to your PowerSchool account. 

 

You can also reach out to the PowerSchool Team at businessoperations@powerschool.com to work with the Designated Support Contacts within your district to request the role is added to your PowerSchool account on your behalf. 

 

Please feel free to reach out for further assistance!!



Reshma
PowerSchool Community Support Expert

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