Case Portal- Need Access


Case Portal- Need Access

I am the main PowerSchool Administrator for my school, however, I don't have access to submitting a ticket.  How can this be fixed?

1 Reply
Community Support Expert
Community Support Expert

Hi @ghester,


Thank you for posting in our PowerSchool Community!


The features of accessing the case portal and entering a case require you to be designated as a Technical Contact for your district.


I will reach out to your district in a case to discuss your Case access further.


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

PowerSchool Community Support Expert