Case Portal Access


Case Portal Access went away and directs me to this website, I don't have a login for this website as I was never given one. I registered using my district's email however I don't have access to contact support. What do?

1 Reply
Community Support Expert
Community Support Expert

Hi @Kroker753 ,


Thank you for reaching out to the PowerSchool Community for assistance!


We see that your account has been updated recently, if you have updated or created an account in the PowerSchool Community recently, it can take up to 24 hours to update your access to the resources.  If you continue facing this issue even after 24 hours, please let us know so that we can take a further look.


Hmm Looks Like You Don't Have Access Error Message, this article will provide information on why you have received error message.



Saffiya Tasneem

Community Moderator.


Remember to give Kudos to suggestions that help you ,If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

Saffiya Tasneem
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!