Cannot get to support for SIS. Powerschool is currently down.

mikebates
Recruit

Cannot get to support for SIS. Powerschool is currently down.

I just became a community member. I need to contact support for SIS so that I can get my on prem server back up and running. Please help!!!!

2 Replies
DanM3
PowerSchool Champion
PowerSchool Champion

Re: Cannot get to support for SIS. Powerschool is currently down.

If you are a technical contact you can phone support directly.

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

jamiem7
Community Moderator
Community Moderator

Re: Cannot get to support for SIS. Powerschool is currently down.

Thank you for reaching out in the Community!

 

Thank you for your response @DanM3!  

 

I recommend reaching out to a Designated Support Contact within your district.  The Designated Support Contact should be able to assist with the server.  He or she can also call into PowerSchool SIS Support if further assistance is needed.



Jamie H.
Lead Community Moderator

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