Cannot Access PowerSchool Enrollment Administrator Support page

ckrape
Journeyman

Cannot Access PowerSchool Enrollment Administrator Support page

Good Afternoon,

 

When I try to access the PowerSchool Enrollment administrator page, it tells me that:

"Hmm, it looks like you don't have access to this resource"

How do I go about getting access to this information?

 

Thank you in advance for your help,

 

Chad

1 Solution
BishalG
Community Support Expert
Community Support Expert

Hi @ckrape,

 

Thank you for reaching out to us.

 

To assist you further, I have created a case on your behalf and reached out to you via email.  This is part of our efforts to protect the privacy of our community members.



Bishal G.
PowerSchool Community Support Expert
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4 Replies
ckrape
Journeyman

Good Afternoon,

 

We are currently using PowerSchool Enrollment (InfoSNAP) to obtain information for both incoming kindergarten and for returning students.  I would like to speak with someone concerning the creation of 2 new data collection sets and to work out issues that we are still experiencing from last years data collection.

 

Please contact me as soon as possible so that we can get this rolling for next years data and hopefully straighten out the issues from last.

 

Thank you in advance for your help,

 

Chad

BishalG
Community Support Expert
Community Support Expert

Hi @ckrape,

 

Thank you for reaching out to us.

 

To assist you further, I have created a case on your behalf and reached out to you via email.  This is part of our efforts to protect the privacy of our community members.



Bishal G.
PowerSchool Community Support Expert
Say Thanks by clicking the thumbs up icon in a post!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!

View solution in original post

HeatherWeist
PowerSchool Champion
PowerSchool Champion

@ckrape Have you submitted a support case in the Case Portal? This is how they will be able to assist you.

 

Have a great day!!!


Heather Weist, M.S.E
PowerSchool Specialist, Westside Community Schools, Omaha, NE (K-12, ~6000 students)

PowerSchool Mentor/Champion



Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution. Thanks!
ckrape
Journeyman

@HeatherWeistThank you for the reply!  Someone has reached out and we are in the process of getting things resolved.

 

-Chad