Cannot Access PowerSchool Enrollment Administrator Support page

[ckrape]

Good Afternoon,

When I try to access the PowerSchool Enrollment administrator page, it tells me that:

"Hmm, it looks like you don't have access to this resource"

How do I go about getting access to this information?

Thank you in advance for your help,

Chad

[ckrape]

Good Afternoon,

We are currently using PowerSchool Enrollment (InfoSNAP) to obtain information for both incoming kindergarten and for returning students.  I would like to speak with someone concerning the creation of 2 new data collection sets and to work out issues that we are still experiencing from last years data collection.

Please contact me as soon as possible so that we can get this rolling for next years data and hopefully straighten out the issues from last.

Thank you in advance for your help,

Chad

[BishalG · Accepted solution]

Hi @ckrape,

Thank you for reaching out to us.

To assist you further, I have created a case on your behalf and reached out to you via email.  This is part of our efforts to protect the privacy of our community members.

[HeatherWeist]

@ckrape Have you submitted a support case in the Case Portal? This is how they will be able to assist you.

Have a great day!!!

[ckrape]

@HeatherWeistThank you for the reply!  Someone has reached out and we are in the process of getting things resolved.

-Chad