Can't Access Articles


Can't Access Articles



When clicking on links in PowerSource, I am redirectied to this site, but receive a message stating that I cannot access the resource. So in essence, I cannot access any KBs :(


The error message states to post here for help, so hoping someone can fix my access.






Screen Shot 2020-07-07 at 3.55.37 PM.png


Screen Shot 2020-07-07 at 3.55.09 PM.png

1 Reply
Community Support Expert
Community Support Expert

Re: Can't Access Articles

Hi @rmello,


Thank you for reaching out for assistance through PowerSchool Community!


To avoid sharing any personally identifiable information, I have reached out to you through private chat to troubleshoot the access issue further. The private chat option could be identified as the envelope icon located beside your avatar on the top right-hand side corner of any page in the Community.

Sowmya Karmel
PowerSchool Community Moderator
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