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VAELRO

Back to school form sign in problem

VAELRO
Trainee
‎08-24-2021 07:03 AM
‎08-24-2021 07:03 AM

Back to school form sign in problem

Good morning,
I have a "Sign In Problem" When I click on "Back to school form 2021-2022"

 

I already filled out my one of my daughters school forms...so it worked!

Unfortunately when tried to do it for my other daughter I was not able to.

 

I got this message:

"Sign In Problem There was a problem with the sign in process. Please contact your school or the Support Team for assistance."

 

Hope you can help me with this.

regards,

Andrea H

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2 Replies
HeatherWeist
PowerSchool Mentor
PowerSchool Mentor
‎08-24-2021 07:32 AM
‎08-24-2021 07:32 AM

@VAELRO   Have you tried to contact the school or school district? Sometimes this happens if the students are not linked to your account correctly or their information has not been uploaded in the back-to-school setup. 


Heather Weist, MEd
PowerSchool - SIS Administrator, Commonwealth Charter Academy

PowerSchool Mentor/Champion

PowerSchool Mentor of the Year 2021 Winner

PowerSchool Beta Tester of the Year 2022 Winner


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VAELRO
Trainee
‎08-24-2021 07:42 AM
In response to HeatherWeist
‎08-24-2021 07:42 AM

Thank you for the prompt response...

I did not contact the school.. But I know I have my other daughter linked to the account because I filled out the form last year and also, when open the account today I saw both of them on it.

 

I will try it with the school.

thank you so much!

 AH

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