Would you please let us know if there are any customizations you have enabled that might block the option to take attendance for multiple classes? If there are, would you please try using the "show multiple sections" option when the customizations are disabled?
Thanks for getting back to me. There have been no customizations made and this is a change that occurred over the past weekend. After discussing this issue with other teachers they are reporting the same issue.
We are receiving similar reports on the issue of 'show multiple sections' option missing and we are working with the PowerSchool SIS team to fix this issue and will make it available to our customers as soon as possible.
As a workaround, you may try the following:
Change the term on the right top corner to full year
Set Default term level to Semester-long (if it is for quarter-long classes) / Full Year (if it is for semester-long classes.
Create a combined seating chart with the multiple sections, then take attendance from the seating chart screen. You should be able to take attendance with both sections combined if the seating charts are combined. Here is a direct link to a video on how to combine the seating charts.
We are happy to hear that 'show multiple sections' option is working well for some members.
We are still receiving reports on the issue of 'show multiple sections' option missing from several members. I am glad to update the thread with follow-ups. However, if anyone continues to face the issue, we recommend reaching out to PowerSchool Designated Support Contact within your district who will be able to work with the PowerSchool SIS Support team to look into this further and get updated on the resolution as soon as possible.
We are working with the PowerSchool SIS Development team to fix the issue with the 'show multiple sections' option at the earliest. I recommend subscribing to PowerSchool SIS Release Notifications sections of the community to receive notification of our latest PowerSchool SIS product releases.
We are on Version 126.96.36.199 and on Monday Feb 22 we started having issues with some teachers taking attendance using the seating chart. It would not save the changes in the Chrome browser at all. It works in Firefox so that is what we are using right now as a temporary fix. We cleared history, cookies and cache then signed out of chrome and logged back in and it still did not work in Chrome. It was working fine on Friday Feb 19. Could the multiple attendance bug be affecting the seating chart attendance option as well?
We also are having this issue with some teachers whereby when using the seating chart to take attendance it doesn't save the changes. This started on Febuary 18, 2020.