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This is common when a student has been dropped. This can be verified by looking at the Enrollment Section under Teacher's schedule and making sure that the student is marked as active instead of dropped. I have provided the steps below.
- Navigate to Start Page > Teacher's Schedules
- Select the Teacher's name from list
- Click on the Enrolled Student number from the Enrollment section for that Grade
- Click on the "Dormant" checkbox and make sure that the student is not listed under there
Bishal G.
PowerSchool Community Support Expert
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