Hi @weardenb - Thank you for your post. I just wanted to confirm that you were able to connect with Support to resolve the issue stopping your payroll from running.
There is an article in the Atrieve Knowledge Base which would have helped you, but we can see your user account is "awaiting activation" so you would not be able to access it at the time. For reference, it is https://help.powerschool.com/t5/atrievePayroll-atrievePayroll/How-to-troubleshoot-when-the-payroll-s....
In my email to you, I included details on how to activate your account. Please do reach out again if you have any further questions about this.
Have a lovely evening!
Michelle B
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