Access

hpetry
Hobbyist

Access

Hello!

 

I'm the new Information Specialist for my district and I can't seem to access half of the help articles. I have a PowerSource account and all the boxes are checked, but when I'm redirected to PowerSchool Community, it says I don't have access to view those documents or contact support. 

 

Thanks! 

2 Replies
SowmyaN
Expert

Hi @hpetry,

 

Thank you for reaching out for assistance through PowerSchool Community!

 


Some resources are publicly accessible on PowerSchool Community while others are available to specific roles in a district such as the role of a Designated Support Contact.

If you are unable to access a resource it is likely that the resource is only accessible by Designated Support Contacts of a district. In case you feel that you should have access to certain resources, I recommend reaching out to a Designated Support Contact of your district to request the access to be added to your account.

 

You can also send an email at businessoperations@powerschool.com and PowerSchool will work with the current Designated Support Contacts within your school district to request the access be added to your account.

Here I have attached an article that will guide you on Getting Started on PowerSchool Community for Designated Support Contacts (Technical Contacts).



Sowmya Karmel
PowerSchool Community Moderator
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arallen
Hobbyist

Thank you so very much for your assistance!  😉