Access to Efinance Plus Forums

mreznicek
Journeyman

Access to Efinance Plus Forums

How do I get access for the eFinance Plus forums? Regular access and the Texas forum?

16 Replies
Community Moderator MichelleB
Community Moderator

Re: Access to Efinance Plus Forums

Hi mreznicek,

 

I would have expected that you already have access to the eFinance Plus Forum. Can you please confirm if you can see anything when you go to Product Support -> Enterprise Resource Planning -> eFinancePLUS?

 

Thanks,


Michelle B
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
mreznicek
Journeyman

Re: Access to Efinance Plus Forums

All that shows up is a drop down box that says all community and I can search content. When I select the drop down there is no option for eFinance. Below this it says "There are no boards to display"

Community Moderator MichelleB
Community Moderator

Re: Access to Efinance Plus Forums

Thanks for getting back to me.

 

We have re-reviewed your account setup, and it does appear that you should have access. However, it is easy to navigate the site without realizing you aren't logged in and these pages are secured, so definitely always check the top right of your screen to make sure you are logged in with this account. 

 

tt does appear that you should be able to access the eFinance page and the case portal at this time. In case this access has been newly-granted, please make sure you refresh your browser (you may need to log out and back in) and try again. Here are the links to those pages you are looking for:  

 

https://help.powerschool.com/t5/eFinancePLUS/ct-p/eFinancePLUS

https://help.powerschool.com/t5/eFinancePLUS-Compliance-Texas/bg-p/eFinancePLUSCompliance

https://help.powerschool.com/t5/eFinancePLUS-Forum/bd-p/eFinancePLUS-Forums

https://help.powerschool.com/t5/eFinancePLUS-KnowledgeBase/tkb-p/eFinancePLUSKnowledgeBase

 

Please let me know if you are now able to navigate to these pages and/or use the above links.  If not, please confirm that you have logged out and back in and are still having the same issues. 

 

Thanks!

 


Michelle B
PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
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mreznicek
Journeyman

Re: Access to Efinance Plus Forums

Hi Michelle,

 

It does appear that it is showing up now. Thank you for your help.

gbaca
Padawan

Re: Access to Efinance Plus Forums

Please set my permissions as well.  I do not have access to eFP forum.  Same issue as described in OP.

 

Thank you,

Gil

Community Manager
Community Manager

Re: Access to Efinance Plus Forums

Hi, @gbaca

 

Thank you for reaching out! We'll be in touch shortly to help you with your account. 

 

 

JbidK
PowerSchool Community Manager
boykcatagnus
Trainee

Re: Access to Efinance Plus Forums

Good Morning,

 

I am also having issues logging into eFinance sites you posted. I get an error that access is denied. I did verify my account, is there additional steps I need to take.

 

Thank you, Kelley Catagnus

PowerSchool Team
PowerSchool Team

Re: Access to Efinance Plus Forums

Good morning @boykcatagnus!

 

Thank you for your post! I will reach out to you via private message shortly to better assist you.

 

Best,

JoshK

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
cltccannamela
Rookie

Re: Access to Efinance Plus Forums

I am also trying to access the forum and it says access denied.