Absence Approval User Groups in SFE

[KirstineB]

When I create absence approval user groups, the admins at each school can't see approvals.  Example: an ITRT is supervised by central office staff so assigned to a user group.  When that is turned on the admin at each school cannot see any approvals anymore.  What am I doing wrong?

[JyotishkaB]

Hi @KirstineB 

In this case, you would want to check the Admin levels of approval and see if the Admin is a Level 1 approver.

If the admin level is correct and still they cannot see the approvals, we recommend that you reach out to the PowerSchool support through a case and have them check the system setup.