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Q&A: The allotted 5000 characters is not sufficient for my query, what do I do?

Summary

PowerSchool case forms have a 5,000-character limit. This article explains what to do if your query exceeds that limit.

 

Question

The allotted 5,000 characters is not sufficient for my query or case. What should I do?

 

 

Answer

If your query or case exceeds the character limit:

  1. Provide a brief summary of your issue in the case description box.
  2. Once your case is submitted and assigned to a representative, you can share additional details and documentation directly with them.

This ensures your case is submitted successfully while still allowing you to provide all necessary information.

 

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Summary

PowerSchool case forms have a 5,000-character limit. This article explains what to do if your query exceeds that limit.

 

Question

The allotted 5,000 characters is not sufficient for my query or case. What should I do?

 

 

Answer

If your query or case exceeds the character limit:

  1. Provide a brief summary of your issue in the case description box.
  2. Once your case is submitted and assigned to a representative, you can share additional details and documentation directly with them.

This ensures your case is submitted successfully while still allowing you to provide all necessary information.

 

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Summary

PowerSchool case forms have a 5,000-character limit. This article explains what to do if your query exceeds that limit.

 

Question

The allotted 5,000 characters is not sufficient for my query or case. What should I do?

 

 

Answer

If your query or case exceeds the character limit:

  1. Provide a brief summary of your issue in the case description box.
  2. Once your case is submitted and assigned to a representative, you can share additional details and documentation directly with them.

This ensures your case is submitted successfully while still allowing you to provide all necessary information.

 

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Version history
Last update:
‎07-03-2025 10:03 AM
Updated by:
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