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Your community experience is moving to Customer Central, our new portal, this summer, with a more intuitive experience. Learn More.

Customer Central: Find Answers Faster with PowerSchool Assistant

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Customer Central: Find Answers Faster with PowerSchool Assistant

KritiS
Community Support Expert

As you transition to Customer Central this summer, we’re excited to introduce an enhanced PowerSchool Assistant, your faster, simpler way to find answers and connect with support. 

 

Meet PowerSchool Assistant 

Your built-in guide inside Customer Central designed to help you quickly get what you need, when you need it. Whether you are searching for answers, exploring resources, or looking for support, Assistant keeps everything right at your fingertips. 

 

Here’s what you can do: 

  • Get instant, personalized answers to your questions 
  • Discover helpful resources and learning materials 
  • Easily navigate Customer Central and its tools 
  • Connect with the right PowerSchool team—faster 

 

What’s New and Why It Matters 

We have made powerful improvements to deliver a faster, smoother, and more connected experience: 

  • Faster Answers: Quickly find the most relevant results based on your needs 
  • Guided Support: Step-by-step help to get you to the right solution or team 
  • Smarter Case Creation: Submit requests easily with better routing from the start 
  • One Seamless Experience:  Search, chat, and case creation—all in one place 

To get ready, we encourage you to watch the Customer Central walkthrough video, which includes an overview of Customer Central.