Help

trying to use this site

MMcGinnis2
Journeyman

trying to use this site

I have tried numerous times to get my information transferred from my old account to this new program. It is not user friendly for those who are not tech savvy. I am completely frustrated. I even watched the video twice and wrote notes, step by step. It still doesn't work, nor does it send information to my email, spam, all  mail, or otherwise. 

 

 

1 Reply
CindyOp
Community Support Expert
Community Support Expert

Hi @MMcGinnis2 

 

Thank you for reaching out to the PowerSchool Community. 

 

We have a few articles that can assist you with troubleshooting your issue with your account. I recommend reviewing the Knowledgebase Articles by product for a solution to assist.  

 

If you still have an issue, I recommend you work with the PowerSchool Support team through a case and have them assist you with the recovery of your account. You can reach out to them by clicking on this link


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support