trying to use this site

[MMcGinnis2]

I have tried numerous times to get my information transferred from my old account to this new program. It is not user friendly for those who are not tech savvy. I am completely frustrated. I even watched the video twice and wrote notes, step by step. It still doesn't work, nor does it send information to my email, spam, all  mail, or otherwise. 

[CindyOp]

Hi @MMcGinnis2 

Thank you for reaching out to the PowerSchool Community. 

We have a few articles that can assist you with troubleshooting your issue with your account. I recommend reviewing the Knowledgebase Articles by product for a solution to assist.  

If you still have an issue, I recommend you work with the PowerSchool Support team through a case and have them assist you with the recovery of your account. You can reach out to them by clicking on this link.