Unable to login and not getting reset password

dmatthisen
Padawan

Unable to login and not getting reset password

I'm currently unable to login to my account. I get the error message:

An error has occurred that prevents this portion of your profile from being saved at this time or you have logged out of the system. Please login again, and try your task again.We apologize for the inconvenience.

I have tried to request a password reset email, thinking I might have my password incorrect and I am not receiving the email to do this either.

3 Replies
MuskanS
Community Support Expert
Community Support Expert

Hi! @dmatthisen 

 

To assist you further, would you please provide the URL of the portal where you are trying to log into your account?


Muskan Sehar

PowerSchool Community Moderator


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KaylaFreeman
New Member

I am getting the same exact error message. Can you help me as well?

The webpage link is https://clarkctyky.tedk12.com/hire/index.aspx

BishalG
Community Support Expert
Community Support Expert

Hi,

There are a few common reasons that may be causing difficulties in accessing your applicant account. This includes the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

A similar issue was discussed on another thread previously, it is linked below.

Trouble logging in to complete an application



Bishal G.
PowerSchool Community Support Expert
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