Trouble using Schoolspring account

christinlgoff
Recruit

Trouble using Schoolspring account

I am having an issue transferring data from old Schoolspring account. Many error/you don't have access/wrong email/account belongs to another email messages. If I try to 'skip' I am given a message that says: you'll never have access to old data if you don't transfer. But when I go for tech support, I get a message which says: you don't have access to this resource.

 

Please advise.

1 Reply
CindyOp
Community Support Expert
Community Support Expert

Hi @christinlgoff

 

I am sorry to hear you are having issues with your SchoolSpring transfer account process.

 

I recommend reviewing this article which walk through Transferring Old SchoolSpring Account to New SchoolSpring Account

 

If you still have an issue with transferring your account, please contact PowerSchool support here.


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support