Trouble using Schoolspring account

[christinlgoff]

I am having an issue transferring data from old Schoolspring account. Many error/you don't have access/wrong email/account belongs to another email messages. If I try to 'skip' I am given a message that says: you'll never have access to old data if you don't transfer. But when I go for tech support, I get a message which says: you don't have access to this resource.

Please advise.

[CindyOp]

Hi @christinlgoff

I am sorry to hear you are having issues with your SchoolSpring transfer account process.

I recommend reviewing this article which walk through Transferring Old SchoolSpring Account to New SchoolSpring Account

If you still have an issue with transferring your account, please contact PowerSchool support here.