Trouble logging in to complete an application

[rewithtracie]

I am trying to log in to complete an application and keep getting this error message:

An error has occurred that prevents this portion of your profile from being saved at this time or you have logged out of the system. Please login again, and try your task again.We apologize for the inconvenience.

I tried resetting my password but that did nothing.  Please help.

[BishalG]

Thank you for sharing your experience with us on PowerSchool Community!

I am happy to help you log in to submit your application.  To help me better assist you, can you please share the link to the portal where you are applying?

[saschuster70]

I am having this same problem when trying to just log in and also trying to apply for a position.

https://cobb.tedk12.com/hire/ViewJob.aspx?JobID=20820

[danasinger9]

I keep receiving the same error message when trying to log into my account to view the status of my application. Also have tried using the transfer account feature for other districts and it keeps saying it cannot find my account elsewhere. Please advise. 

https://lowermerion.tedk12.com/hire/ApplicantProfileLogin.aspx?JobID=3264

[pricechris]

I’m having the same problem as well. And this is at numerous school district websites for TalentEd.  When I put my email in it won’t allow me too open a new account. When I have it send me my password it says does but nothing ever shows. And when I try to login it tells me that there’s an error.

[BishalG]

@saschuster70, @danasinger9, @pricechris 

I am sorry you are facing difficulty logging into your Hire account.

Some of the common reasons that might cause a difficulty accessing your hire account might be the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

I recommend clearing the cache and cookies on your browser or trying a separate browser to access the portal.  Our article on clearing cache should be able to provide more information. 

How do I clear my browser’s cache/history?

We also suggest ensuring that you are using the same e-mail address that was used when creating your Hire account when requesting a password reset link.

If you continue to face difficulty logging in to your Hire account, I suggest resetting your account password.

You can follow the steps mentioned below to request a password reset email:

• Go to the Hire login page for your school district.
• Click the "I forgot my Username or Password" link.
• Enter the email associated with your account. Because of added security measures, you MUST use the email associated with the account for this to work.
• This email should be sent within 5 minutes. If you don’t receive it, please check your junk mail and spam folders before contacting your system administrator.
• If you attempt to reset your password several times, only the reset password link in the LATEST email you received will work.

[preethagirish]

I tried clearing the browsing history and it doesn't work even after that. Please help

---

@BishalG wrote:

@saschuster70, @danasinger9, @pricechris 

I am sorry you are facing difficulty logging into your Hire account.

Some of the common reasons that might cause a difficulty accessing your hire account might be the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

I recommend clearing the cache and cookies on your browser or trying a separate browser to access the portal.  Our article on clearing cache should be able to provide more information. 

How do I clear my browser’s cache/history?

We also suggest ensuring that you are using the same e-mail address that was used when creating your Hire account when requesting a password reset link.

If you continue to face difficulty logging in to your Hire account, I suggest resetting your account password.

You can follow the steps mentioned below to request a password reset email:

• Go to the Hire login page for your school district.
• Click the "I forgot my Username or Password" link.
• Enter the email associated with your account. Because of added security measures, you MUST use the email associated with the account for this to work.
• This email should be sent within 5 minutes. If you don’t receive it, please check your junk mail and spam folders before contacting your system administrator.
• If you attempt to reset your password several times, only the reset password link in the LATEST email you received will work.

---

[keelerkatie]

I am having the same issue. I am getting this error message: An error has occurred that prevents this portion of your profile from being saved at this time or you have logged out of the system. Please login again, and try your task again.We apologize for the inconvenience.

I have tried clearing my cache/history & have successfully reset my account password. 

I am trying to apply for a job in a district that I have worked for in the past: Springfield Public Schools in Springfield, OR. Please advise/help. Thanks

https://sps.tedk12.com/hire/ViewJob.aspx?JobID=3804

[MuskanS]

Hi! @keelerkatie,

To assist you further, would you please confirm are you receiving this error message even after successfully resetting your account password?

[saschuster70]

None of that worked, now what? Please don't give me the standard canned answer about deleting my history and cache, I did that and didn't work. I also changed my password, that didn't work.

[BishalG]

Hi @saschuster70,

If none of the above troubleshooting steps were able to help you regain access to your account, there may be an issue with your account set up that we will have to take a closer look.  To protect your personal information from being available publicly I suggest reaching out to our Unified Talent Applicant support team by using this direct link. 

[acond13]

I am having the same error message when trying to apply for a position. 

https://capegirardeau.tedk12.com/hire/ViewJob.aspx?JobID=491

[BishalG]

Hi @acond13,

A few common reasons that may be causing hindrance when trying to log into your account include the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

I suggest clearing the cache and cookies on your browser or trying a separate browser to access the portal. It's also helpful to make sure that you don't have multiple accounts registered and that you are using the correct email when trying to log in.

If none of the above suggestions work, I recommend resetting your account password and ensuring that you are using the same e-mail address that was used to create your Hire account when requesting a password reset link.  You can find step-by-step instructions to reset your password in the post linked below.

Trouble logging in to complete an application

[tarrington245]

I am having issues logging in because it says my information is associated with an application but I have never applied so it wont let me create an account. What can I do to fix this

[ParitoshT]

Hi @tarrington245,

Have you tried to clear your browsing data (cache and cookies) and then tried to replicate this issue again or tried to access the link through a different browser. I recommend reviewing this article to know more about clearing your browser's cache and cookies. Also, you might want to have a look at the steps on resetting your password shared above in this thread.If this does not help you and you continue to face difficulty accessing your Unified Talent Applicant account, you can reach out to the Unified Talent Applicant Support team by following this direct link.

ParitoshT

Community Support Expert

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[LanaS23]

Hello, I cannot recover my application 

[JyotishkaB]

Hi @LanaS23 

You should be able to see your application progress by clicking on the Profile tab after you log in to the school district's website.  Whenever filling out an application make sure to click "Save and Continue" after completing each page for progress to be saved.

If you are referring to Applicant Tracking Enterprise, please review this article: How-do-I-complete-an-incomplete-application.

[dfrancella]

still not working

[bethannec]

I have tried to fill out a application 9 times this week and every time i type out the job history and click save and continue it deletes everything and wont let me move on.  Please can I get some help with this