Please let us know in case of any further queries.
Hi I'm having the same problem. After entering the email address in the required field, I receive the following error message
This field cannot be edited. If email edits are required, please create a new Reference Request.
I received it for all the email addresses I've entered. I've also tested it entering my own email address. The same error message pops up.
This is a message and not an actual error. Since the reference email field is a built-in Reference request context field this message is hardcoded and cannot be changed. This message means if the application is submitted and in case it is reactivated to change the reference information, the email field is non-editable, and you will have to remove the entire entry and add it again.
Thank you. Part of my problem is that I can't submit my application until my references are in and the field doesn't accept any email addresses. I've deleted and re-entered several times. My deadline is May 31. How do I add email addresses, that the system will accept so I can submit my application?
If you have deleted your previous entries and still cannot set up new ones, it could be a bigger issue with the setup which the PowerSchool Support will have to look into. In that case, you can reach out to them by clicking this link.