References's emails not recognized during application

annesa5891
New Member

References's emails not recognized during application

When I enter the reference's email in the mask which is intended for the references, the email address is not accepted for some reason. There is no statement listed as to why.

1 Reply
AbrittyB
Community Support Expert
Community Support Expert

Hello, @annesa5891 

 

To help us troubleshoot better, would you please provide a screenshot of the page where you are receiving the error?

 

Also, common reasons for such an issue could be a spelling mistake, syntax error, or incorrect domain name of the email address. I recommend rechecking the email address for any syntax or spelling error and then try again to submit.

 

 

AbrittyB
PowerSchool Community Moderator
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