Hello @Riahleeann,
Thank you for reaching out in the PowerSchool Community! We recommend working with the Technical Contact(s) at your school/district to assist you with this issue. This way they can work with you on submitting a ticket to the PowerSchool Support Team for further investigation.
Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
